Effective Date: 06/27/25

At Botanically Crafted Landscapes, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, https://botanicallycrafted.com, including when you fill out our project inquiry form.

1. Information We Collect

When you complete our contact or project inquiry form, we may collect:

  • First and last name

  • Phone number

  • Email address

  • Company name (optional)

  • Street address, city, state, ZIP code

  • Type of project (New Build or Remodel)

  • Features of interest (e.g., Outdoor Kitchen, Fire Pit)

  • Desired start date

  • How you heard about us

  • Additional notes or comments

  • Uploaded images (e.g., inspiration or property photos)

We also collect non-personal data via cookies and tracking technologies (see Section 4).

2. How We Use Your Information

We use the data you provide to:

  • Respond to your inquiries and provide service estimates

  • Plan and schedule consultations

  • Customize project proposals based on your input

  • Communicate about your project and follow-ups

  • Improve our website and services

3. Sharing Your Information

We do not sell or rent your personal information.

We share your information only with trusted third-party services necessary to operate our business:

  • Zoho CRM for managing inquiries and project communications

  • Google Analytics for measuring website performance and visitor trends

  • Web hosting and email delivery services

These third parties are required to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

Our website uses cookies and Google Analytics to:

  • Monitor traffic and website performance

  • Improve your browsing experience

  • Understand how visitors use our website

You can control or disable cookies in your browser settings. By continuing to use our website, you consent to our use of cookies.

5. Data Retention

We retain your information:

  • As long as needed to provide services or customer support

  • For internal records and communication history

  • As required by law

If you’d like us to delete your personal information, email us at [email protected].

6. Your Rights

Depending on your location (e.g., California, EU), you may have rights to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of future communications

To exercise these rights, contact us using the email below.

7. Data Security

We take appropriate steps to protect your data from unauthorized access, alteration, or disclosure. However, no website or transmission is completely secure.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

11. Contact Us

For any questions or privacy requests, contact:

Danielle Moher
Botanically Crafted Landscapes
📧 [email protected]